Proof of COVID-19 Vaccine Requirements

From Monday November 1st 2021, all people aged 12 and over will need to be fully vaccinated against COVID-19 to enter the clinic.

The exemptions from this policy are:

  1. Life threatening medical emergencies,
  2. Children under 12,
    (we require advance notice if the child has respiratory symptoms)
  3. Patients attending for COVID vaccinations, and
  4. Adults unable to be vaccinated for medical reasons.
    (we require documented evidence of the exemption prior 24 hours before attendance, we will, at our sole discretion, determine if the exemption is valid)

If you choose not to be vaccinated for COVID, we respect your decision and you can book a telehealth consultation instead.  If your GP determines that you require a face-to-face consultation, you will simply need to arrange a COVID test (rapid antigen test or PCR nasal swab) and provide a negative test result (dated within 48 hours of your appointment) on arrival.

By making an appointment at the clinic you agree to having your vaccination status verified.


1. What if I am not vaccinated against COVID-19?

You can still access telehealth consults (phone or video) with the GP.  If your GP requires a face-to-face consultation, you will need to arrange a COVIO test (rapid antigen test or PCR nasal swab) and provide a negative test result within 48 hours of the appointment.  We can do the rapid antigen test on site just prior to your appointment, please book this with reception.

2. I have received both doses but they don’t show on my vaccination record?

You will need to contact your vaccination provider and have them update your records.

3. Isn't this a form of discrimination?

No.  As a medical centre, our highest obligation is the health and wellbeing of our patients and staff.  We respect the right of a person not to be vaccinated.  However the person you may be seated next to in the waiting room and the staff also have rights.

4. What if I have a medical exemption?

People with medical exemptions will need to provide documentation before their appointment. The exemption will need to be approved by the clinic before your arrival.

 5. What If I've only had one COVID-19 vaccination?

We will see patients who have only received one COVID-19 vaccine face-to-face up until December 1st 2021.  After this date, only fully vaccinated patients will be seen.

6. Is my child who is not yet eligible to be vaccinated able to come to the clinic?

Children under the age of 12 can still attend the clinic.  If they have respiratory symptoms (cough, fever, sore throat, runny nose), we require advance notice before you attend.

7. I don't have access to a computer or smartphone. How do I obtain proof of full COVID-19 vaccination?

If you have received both COVID-19 vaccines but don't have access to a smartphone or computer, please call reception.  They will download a copy of your record and make a note on your file.

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